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Last Updated: 24/08/2019
Thank you for visiting www.lipault.com.my including the Lipault Malaysia online store (“Website"). This Website is operated Samsonite (Malaysia) Sdn Bhd (523966-D) Unit #15-10, Menara Q Sentral, 2A Jln Stesen Sentral, Kuala Lumpur Sentral, 50470 KL. Your access to and use of this Website is subject to the following Privacy Policy and all applicable laws.
We understand your concerns about privacy and we want to assure you that Samsonite takes privacy matters seriously. Therefore, we are providing this Privacy Policy explaining our online information practices and the choices you can make about the way your information, including your personal identifiable information (“PII”), is collected and used. If you have questions regarding this Privacy Policy, you may direct them to ecommerce.my@samsonite.com.
We are totally committed to protecting the privacy of our Website visitors and customers. Our employees are customers themselves of other Internet sites and fully appreciate and respect the importance of privacy on the Internet. We will not disclose information about our customers to third parties except where it is part of providing a service to you e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so.
We are totally committed to protecting the privacy of our Website visitors and customers. Our employees are customers themselves of other Internet sites and fully appreciate and respect the importance of privacy on the Internet. We will not disclose information about our customers to third parties except where it is part of providing a service to you e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so.
By submitting information to us and/or by using our Website, you give your consent that all information that you submit, including your PII, may be processed by Samsonite in the manner and for the purposes described below. If you do not agree to be bound by this Privacy Policy, you may not access or use this Website. We will not sell your name, address, e-mail address, credit card information or personal information to any third party without your permission, but we cannot be responsible or held liable for the actions of third party sites from which you may have linked or been directed to our Website.
You can remove your email from our email list at any time. All Samsonite members have the option to opt-out of receiving marketing communications from us and/or selected third parties. If you do not wish to continue to receive marketing from us and/or selected third parties you should opt-out by visiting 'Your Details' in 'Your Account' on the Website. You can access 'Your Account' once you register and login. Or click on the "unsubscribe" link in every Samsonite email communication that we may send you. Or send an email to ecommerce.my@samsonite.com with “Opt-out” in the subject line and you will be unsubscribed from the mailing list without any cost.
When you enter a contest or other promotion, we may ask you for certain PII such as your name, address and/or email address in order to administer the contest, to send you promotional emails, notify winners and make the winners’ list publicly available pursuant to applicable law. Your consent to such promotional use and disclosure of this information is a condition of your participation. In cases where the sweepstakes or promotional offer is co-branded with or sponsored by another party, we may share your information, with your consent, with that party. Entering such contests and providing the required PII in these instances is solely your choice; you do not need to provide such information or enter such contests to browse this Website.
We will not disclose and/or transfer any of your PII to any other parties without your consent.
In order to conduct our business more efficiently, we may disclose and/or transfer your PII you have provided to us to any of our group companies and/or third party service providers, agents and/or our affiliates or related corporations, and/or other third parties, whether located in Malaysia or overseas for the aforesaid purposes or other purposes as shall be agreed between you and us or as required by law from time to time. Such third party service providers, agents and/or affiliates or related corporations and/or other third parties would be processing your PII either on our behalf or otherwise, for one or more of the above mentioned purposes or other purposes as shall be agreed between you and us or as required by law from time to time.
We may also disclose and/or transfer your PII to third parties:
The Website may contain links to and from the websites of our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. We cannot be responsible or held liable for the actions of third party sites from which you may have linked or been directed to the Website.
If you wish to verify the details you have submitted to us, you may do so by contacting us via the email address or address given below. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. You must therefore keep this information safe as you will be responsible for any action which we take in response to a request from someone using your e-mail and password. We would strongly recommend that you do not use the browser's password memory function as that would permit other people using your terminal to access your personal information.
We will take reasonable efforts to ensure that your PII is accurate and complete, if your PII is likely to be used by us to make a decision that affects you, or disclosed to another organisation. However, this means that you must also update us of any changes in your PII that you had initially provided to us. We take no responsibility for relying on inaccurate or incomplete PII resulting from your failure to keep us updated of any changes in your PII that you had initially provided us with.
You must be at least 13 years old to have our permission to use this Website, and at least 18 years old to register on our Website or make any purchases in our online store. We do not knowingly collect, use or disclose PII about visitors under 13 years of age. If you are under the age of 13, you can use this Website only in conjunction with your parent’s or guardian’s permission. If you are under the age of 18 and wish to register on our Website or make any purchases in our online store, you may only do so in conjunction with your parent’s or guardian’s permission.
We reserve our right to modify, change, interpret and add or remove portion of this Privacy Privacy at any time without any prior notice, by posting the revised version of this Privacy Policy on the Website. Your use of our Website following any such change constitutes your agreement that all information collected from or about you through the Website after the revised Privacy Policy is posted will be subject to the terms of the revised Privacy Policy. Please check for the latest version of the revised policy which will be published on the Website.
From time to time, for example, because of changes in the law or technology or the way we operate our business, we may ask your permission to use the PII we have collected from you in new or different ways. We will do this by sending you a notice by email at the last email address you provided us, asking you to agree to the change. If you do not expressly agree to the change, we may, at our discretion, delete all or some of your PII from our databases to avoid using your information in ways to which you have not consented.
If you are visiting this Website from a country other than the countries in which our servers are located, the various communications will necessarily result in the transfer of information across international boundaries. By visiting this Website and communicating electronically with us, you consent to the processing and transfer of your data as set out in this Privacy Policy.
Furthermore, sometimes data collected (whether electronically or otherwise) in one country will be processed and managed centrally in another by our affiliates and/or third parties. By providing us your PII, you consent to its transfer to and processing in other countries as necessary. Where we transfer your PII, please be assured that it will be handled in accordance with this Privacy Policy, relevant laws and best practices.
Where your PII is to be transferred out of Malaysia, we will comply with the Personal Data Protection Act 2012 (“PDPA”) in doing so. In this regard, this includes us taking appropriate steps to ascertain that the foreign recipient organisation of the PII is bound by legally enforceable obligations to provide to the transferred PII a standard of protection that is at least comparable to the protection under the PDPA.
This Privacy Policy forms part of our Website’s Term of use and as such shall be governed by and construed in accordance with the laws of Malaysia without regard to conflicts of law principles. You hereby consent and waive all objections to jurisdiction of the courts of Malaysia and to venue therein.
Should you have any enquiries concerning our Privacy Policy or on how we may improve the Samsonite shopping experience, please do not hesitate to contact our customer service team at:
Samsonite (Malaysia) Sdn Bhd (523966-D)
Unit #15-10, Menara Q Sentral,
2A Jln Stesen Sentral 2,
Kuala Lumpur Sentral, 50470 KL
You may also contact our Data Protection Officer at ecommerce.my@samsonite.com
We always enjoy hearing from you. Any and all feedbacks are welcome and your business is very much appreciated.